Control every batch. Connect every delivery.

Maintain supplier status, review dates and quality holds alongside contracts, documents and effective-dated product prices. Replenishment alerts and recommendations identify purchasing needs and assign follow-up. Pharmacy-chain purchasing follows requests, draft orders, approval, receiving and completion or closure; amendments retain the existing receipt history.

Receive pack, case and pallet structures using configured supplier CSV / advance shipping notice (ASN) mappings. Stage and validate delivery information, investigate discrepancies and post accepted stock. Proprietary EDI connections require an agreed supplier mapping and commissioned connection.

Use dm+d identities and configured GS1 / GTIN pack mappings to support medicine identification. Maintain commodity codes against stock codes with effective revisions, approval history and exports. Catalogue matching and commodity mapping remain separate checks.

Allocate and pick eligible stock by First Expiry First Out (FEFO). Batch, lot, location, holds and customer shelf-life requirements determine eligibility. Configurable pre-expiry cut-offs block stock before its expiry date; picking and dispatch recheck the current controls.

Quality users can hold stock, suppliers and customers. Each decision records an owner, time, reason and release history. Warehouse and sales activity cannot override the hold. Traffic-light status is accompanied by written eligibility and exception details; routine reapproval does not silently remove a separate QA hold.

Review ingested MHRA notices and confirm affected products and batches. Confirmed recall controls block matching stock across the company’s warehouses and follow repacking descendants. Trace dispatched allocations and customer returns, record recall actions and reconcile outcomes. Notice ingestion and operational recall decisions remain distinct steps.

Set minimum and target levels for pick faces, then create replenishment tasks from eligible bulk stock. Scan source and destination identities, including partial moves. Purchasing alerts account for configured safety stock and incoming supply, with ownership and escalation; notification channels require setup.

Generate pick documents from allocation or pick start, carrying the applicable customer instructions and revision. Operators can pause and resume assigned work, including next-day continuation; supervised handover records responsibility. Active and elapsed intervals support history-based estimates, while resumed work is checked against current stock and instructions.

Keep approved, effective customer work instructions with the pick job and record operator acknowledgement. Apply pallet types and dimensions, including standard or Euro requirements, and single-product, single-batch or permitted mixed-content rules. Check actual contents during packing, shipment and loading.

Scan the location and individual stock identity in mixed-product areas, with product, batch and quantity checks. Supported queued offline scans require server reconciliation before acceptance. A configurable inactivity policy defaults to 30 minutes and can be shorter; background polling does not count as operator activity.

For pharmacy chains, manage stores through warehouse, region and store views. Ordering and delivery calendars use configured delivery days, while transfers connect request, approval, picking, dispatch and receipt. Backorders retain outstanding demand. Store and nurse scanning records stock consumption, not a replacement clinical prescribing or administration record.

Record manual readings and use supported, commissioned sensor connections where required. Review excursions, missing or stale readings and calibration status, with linked stock holds and follow-up. Controlled-drug workflows use designated permissions and accountable records. Wholesale controlled-drug handling covers sealed packs; opened-pack manufacture and controlled-drug repacking are outside that workflow.

Plan one-to-one secondary repacking with intact primary packs. Link specification revisions, externally approved artwork and instructions, packaging lots, line clearance, deviations and reconciliation to each job. Independently release finished stock and retain source-to-output genealogy. Local serial records do not perform repository-connected serialisation or decommissioning.

Trace returned stock to its original supply and keep quality assessment separate from saleable availability. Use the applicable workflow for rejection, waste or disposal, retaining quantities, reasons and supporting evidence. Repacking destruction records include contractor or facility and certificate references, with independent verification before the relevant stock depletion is posted.

Sequence delivery stops using supplied and verified travel times and configured delivery windows. Assess usable volume, payload, pallet positions and temperature suitability, with loading checks and reverse-stop loading support. This is planning support, not live-traffic navigation or a three-dimensional load solver; the physical load still needs review.

Give sales a customer-filtered view of eligible short-dated stock. Configure the reporting horizon, scheduled CSV output and recipients, with delivery reconciliation through configured notification channels. Stock, movement and exception records support warehouse investigations; chain views add regional demand and replenishment reporting.

Review supplier invoices against purchase orders and receipts, approve them and retain export history. Carry nominal codes, cost centres and VAT mappings into the configured finance format. Sage 50 and Sage 200 invoice exports, and Microsoft Dynamics 365 Business Central integration options, are scoped to the selected deployment. Confirm the customer’s mappings and test the target import before live posting.

Designated administrators manage users and company, site and activity permissions, with separate quality and repacking authorities. Audit records retain user, time, action, reason and changes, with protected history and hash-linked exports. IQ/OQ/PQ protocols support recorded execution, observations, deviations, retests and sign-off. The installed system still requires customer validation, restricted database administration, backups and retention controls.